Over the last week much of the media focus on the TTC has been the recent announcement of selecting Steve O’Brien as head of the TTC Customer Service Advisory Panel. With that position already chosen one of the public participants will be selected via a Twitter post from an interested volunteer. More budget news as this will be the first year that the province will not be giving the TTC a handout to make up for their budget shortfall and hinting that in the future any money they do receive may be conditional. For further information and links refer to the following below.
Over the past week TTC customer service has been in the news quite a bit. Whether comments from the President of Transit Union Local 113 Bob Kinnear or the General Manager Gary Webster the situation is emotional to say the least. With a lot of negative press recently the TTC did have some good news when announcing their 2009 budget this past week as well as the anticipation of an announcement of who will be part of the Customer Service Advisory Panel.
The other day I had lunch with a friend who now works for Presto, the group bringing the long awaited smartcard technology to the GTA and eventually into Toronto.
[caption id="" align="alignright" width="430" caption="Photo by http://flickr.com/ashtonpal"]
[/caption]
Over the weekend I had the opportunity to test the beta version of the TTC Trip Planner. After a few hours of exploring I feel that it is a useful tool for people who are searching for the fastest way of getting to their destination but not necessarily the simplest. The route selected by the trip planner is always the quickest one based on time of arrival or departure inputted.
It feels good to vent every once in a while doesn’t it?
Transit riders have been angry and frustrated for quite a while now. First the unfair fare hike, which lead to a token shortage, the return of tickets, and then a bunch of seemingly endless disruptions to regular service. Something had to give!