TTCriders In the Media

TTC’s on-time metrics don’t match actual transit rider experience: report

A new report by the transit advocacy group TTCriders suggests that the TTC’s on-time metrics don’t actually match the transit rider experience. 

The report says that riders wait 50 per cent longer than scheduled on 10 routes across the city and transit users wait 30 per cent longer than scheduled on 41 routes. The issue is apparently due to “bunching” – when one bus falls behind and the bus behind it catches up.

The report found that riders on routes where “bunching” is common waited an average of four minutes longer than scheduled.

TTC Expects Service to get Worse This Year Because of Repair Work

TTC delays and closures are expected to get worse — and longer — this year before overall service gets better, according to the transit agency. 

The TTC published its annual report Monday outlining which closures and diversions will be needed carry out “necessary” repair work to upgrade or maintain its aging infrastructure and expansion projects. The agency has pegged its need for state-of-good-repair work at $11.2 billion over the next decade.

The report shows that subway and streetcar delays that frustrate commuters trying to navigate the city — amidst world-famous congestion on the streets — will continue. It’s a necessary part of the city’s transit growing pains, TTC staff say, with new subway lines and cars on the horizon.

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