customer service

Record of City Councillors’ Transit Votes that Resulted in Service Cuts, Longer Wait Times, and Higher Fares

As a way of wishing you a Happy New Year and a prosperous 2014, the TTC Commission (and City Council, by default) is increasing the cost of TTC fares – yet again! On January 1, 2014, transit riders on the TTC can expect to pay $5

Bad Grades for TTC in TTCriders' Report Card

Today, TTCriders released its first ever report card evaluating the TTC’s performance from the perspective of TTC users.

The report card rates the TTC on how well it has done in achieving five goals important to TTC users which are key parts of  TTCriders' Vision: creating fair and affordable fares; building modern, fast transit to all corners of the city as fast as possible; making public transit fully accessible transit; providing frequent service that connects all of Toronto; and environmental sustainability.

Comment on Eglinton Crosstown PPP Story

TTCriders is concerned with the news reported in the Toronto Star that Metrolinx is considering a Public-Private Partnership (PPP) for the designing, construction and operation of the proposed Eglinton-Scarborough Crosstown LRT line. We are concerned about how this decision could impact transit users in Toronto. For example,

Report shows City’s 10% cut to the TTC's Budget will hurt riders in every ward

Today TTCriders revealed information from a secret TTC report that shows the City’s proposed 10% cut to the TTC’s operating subsidy will mean longer waits for more crowded buses and streetcars on routes in every ward in the City. Click this link to our media release and the list of service cuts:

TTCriders does Q&A with the TTC’s Chris Upfold

On October 25th, over 50 people braved the rain and attended our TTCriders meeting at the North York Civic Centre.  Here’s a summary of what went down.

BACKGROUND INFORMATION

Jamie Kirkpatrick from TEA gave a brief history of the TTCriders. The group was founded in Dec. 2009 in response to the proposed (and approved) TTC fare hike. Since then, the Riders have organized to stop the proposed bus cuts, advocated for the Transit City plan, and educated voters about mass transit during the 2010 city elections. Check out Jamie's presentation.

Councillor Mihevc Opposes TTC Service Cuts

Check out the excellent message we got from Councillor Joe Mihevc in response to our letter:

Hi,

Thank you for your letter stating your desire for a strong and healthy TTC.

I oppose cutting TTC services and I will advocate increasing services during this time of increasing ridership.

TTCriders a "Critical Friend" of the TTC

The Toronto Transit Commission meets on October 19th at 1:00pm in Committee Room # 2 in Toronto City Hall. Click here to review the agenda for their meeting.

Steve Munro, Toronto's expert TTC advocate, has published a preview of the TTC meeting which can be found on his blog.

TTCriders Meeting Tuesday October 25 at North York Civic Centre

On Tuesday October 25th TTCriders will meet to discuss the current state of public transit in Toronto.

This meeting will include a question and answer session with special guest, Chris Upfold, the TTC's Chief Customer Service Officer.  Mr. Upfold has agreed to attend the meeting, answer questions transit riders have, and he has stated his interest in working WITH US to help improve the TTC.

Take action

Tell Your MP: Sign the Transit Pledge
Protect Door-to-Door Wheel-Trans Service!
Add your name for Fare Capping!
Bus lanes now
Keep and Expand Free TTC Wi-Fi!

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