Over the past week TTC customer service has been in the news quite a bit. Whether comments from the President of Transit Union Local 113 Bob Kinnear or the General Manager Gary Webster the situation is emotional to say the least. With a lot of negative press recently the TTC did have some good news when announcing their 2009 budget this past week as well as the anticipation of an announcement of who will be part of the Customer Service Advisory Panel.
[/caption]Transit Riders Celebrate Progress on Bathurst and Dufferin Dedicated Transit Lanes
FOR IMMEDIATE RELEASE
July 16, 2025
Toronto, ON — TTCriders, a membership-based transit advocacy organization, is celebrating a victory today as, after hearing a marathon six hours of speakers, with most voicing support on the issue, the Executive Committee approved RapidTO dedicated transit lanes on Bathurst and Dufferin Streets. This would not have been possible without transit riders standing up and speaking in favour of this common-sense solution.