Safety

Will candidates commit to a safe TTC for all?


While violence and offence rates on the TTC have declined, and fewer complaints are being made, public perception of safety has not caught up with these trends. We often hear from riders that they continue to view the TTC as an unsafe environment, and it's often mentioned as a real barrier to taking transit more often.

That said, TTCriders believe that improving safety must include non-enforcement as the default response. We hear again and again that the increased presence of police, fare inspectors, and special constables do not make many people feel safer, while raising concerns about the effectiveness of enforcement and who is disproportionately targeted or overrepresented in these interactions, particularly Black, Indigenous, unhoused, and other vulnerable riders.

In contrast, riders have identified community ambassadors, Toronto Community Crisis Service (TCCS), and greater visibility of TTC staff as actions that make them feel safer. For many riders, however, safety is also about having the infrastructure and conditions to protect themselves in the first place: better lighting in dark and isolated areas, more frequent service, safer places to wait and take shelter, and a TTC environment designed around care, accessibility, and dignity. The TTC needs to be safe for everyone, as everyone has a right to use it, and everyone deserves to be approached with compassion, prevention, and resources. Here's what we asked candidates:

16. Will you support continued expansion of the Toronto Community Crisis Service throughout the TTC network?

The Toronto Community Crisis Service (TCCS) provides a non-police response to people experiencing mental health crises, connecting them with trained crisis workers who can provide de-escalation, harm reduction, crisis intervention and connections to community supports. Following a pilot in downtown subway stations, this care-centred approach is set to expand to all subway stations in 2027, giving the TTC another option for responding to people in crisis without relying solely on police or enforcement.

Nadia Guerrera

Yes

Debbie King

Yes

Diana Chan McNally

Yes

Bridget Ogundipe

Yes

Adam Pham

Yes

Vanessa Raponi

Yes

Holly Weber

Yes

Steve Yuen

Yes

17. Will you work towards installing platform edge doors across the subway system, starting with installation at busy stations like Bloor-Yonge Station this term?

Platform edge doors separate people and other debris from track level, keeping riders safe and service reliable. This means an 85% reduction in service interruptions, and countless lives saved. Cities around the world have installed platform edge doors in their existing subway systems, now it’s Toronto’s turn.

Nadia Guerrera

Yes

Debbie King

Yes

Diana Chan McNally

Yes

Bridget Ogundipe

Yes

Adam Pham

Yes

Vanessa Raponi

Yes

Holly Weber

Yes

Steve Yuen

No

18. Will you commit to more upstream solutions, such as more shelters, affordable, deeply affordable and supportive housing so Torontonians never have to choose the TTC as a safe place to sleep?

Nadia Guerrera

Yes

Debbie King

Yes

Diana Chan McNally

Yes

Bridget Ogundipe

Yes

Adam Pham

Yes

Vanessa Raponi

Yes

Holly Weber

Yes

Steve Yuen

Yes

Some candidates offered extra comments about their position on TTC safety:

"Everyone deserves to feel safe on the TTC. That requires both prevention and an effective response. I support expanding trained mental health and crisis teams, maintaining visible TTC staff and trained Special Constables where needed, and advancing platform edge doors through responsible technical and financial planning."

"Addressing the root causes of homelessness (affordable housing, income supports and decent work), in parallel with supporting people today, is the critical multi-prong approach we need in our city. People don't feel safe on the TTC. 211, and the SafeTTC app are excellent tools to help address these concerns while maintaining dignity and compassion. Fewer delays will be an additional benefit that assists the improvement of reliability of the TTC."

"A safe and reliable transit system is essential for people getting to work, school, appointments and home to their families.  I support a balanced approach to improving safety that includes appropriate security and enforcement, better-trained staff, effective non-police responses to mental health and substance-use crises, clean and well-maintained stations, reliable service, and strong coordination between the TTC, police and community-based supports. If we want more people to take the TTC, riders need confidence that the TTC is safe, dependable and there for them when they need it."

Take action

Municipal Election Dashboard
Workshops and Trainings
Stop GO Train Cuts
Pledge to Vote for Transit
Transit-only lanes now: Get buses and streetcars moving!
Give Transit the Green Light
Platform Doors for a safer, more reliable TTC!
Know Your Transit Rights
Protect Door-to-Door Wheel-Trans Service!

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