Safety

Will candidates commit to a safe TTC for all?


While violence and offence rates on the TTC have declined, and fewer complaints are being made, public perception of safety has not caught up with these trends. We often hear from riders that they continue to view the TTC as an unsafe environment, and it's often mentioned as a real barrier to taking transit more often.

That said, TTCriders believe that improving safety must include non-enforcement as the default response. We hear again and again that the increased presence of police, fare inspectors, and special constables do not make many people feel safer, while raising concerns about the effectiveness of enforcement and who is disproportionately targeted or overrepresented in these interactions, particularly Black, Indigenous, unhoused, and other vulnerable riders.

In contrast, riders have identified community ambassadors, Toronto Community Crisis Service (TCCS), and greater visibility of TTC staff as actions that make them feel safer. For many riders, however, safety is also about having the infrastructure and conditions to protect themselves in the first place: better lighting in dark and isolated areas, more frequent service, safer places to wait and take shelter, and a TTC environment designed around care, accessibility, and dignity. The TTC needs to be safe for everyone, as everyone has a right to use it, and everyone deserves to be approached with compassion, prevention, and resources. Here's what we asked candidates:

16. Will you support continued expansion of the Toronto Community Crisis Service throughout the TTC network?

The Toronto Community Crisis Service (TCCS) provides a non-police response to people experiencing mental health crises, connecting them with trained crisis workers who can provide de-escalation, harm reduction, crisis intervention and connections to community supports. Following a pilot in downtown subway stations, this care-centred approach is set to expand to all subway stations in 2027, giving the TTC another option for responding to people in crisis without relying solely on police or enforcement.

Amber Morley (Incumbent)

Yes

Mihaela Andrei

 

Yes 

Anthony Internicola 

No response

Ted Opitz

No response

17. Will you work towards installing platform edge doors across the subway system, starting with installation at busy stations like Bloor-Yonge Station this term?

Platform edge doors separate people and other debris from track level, keeping riders safe and service reliable. This means an 85% reduction in service interruptions, and countless lives saved. Cities around the world have installed platform edge doors in their existing subway systems, now it’s Toronto’s turn.

Amber Morley (Incumbent)

Yes

Mihaela Andrei

 

Yes 

Anthony Internicola 

No response

Ted Opitz

No response

18. Will you commit to more upstream solutions, such as more shelters, affordable, deeply affordable and supportive housing so Torontonians never have to choose the TTC as a safe place to sleep?

Amber Morley (Incumbent)

Yes

Mihaela Andrei

 

Yes 

Anthony Internicola 

No response

Ted Opitz

No response

Some candidates offered extra comments about their position on TTC safety:

Riders share they feel unsafe, and that perception is real whether or not the statistics accurately show this. Dismissing it at the municipal level does not make it less real, and neither does responding only with enforcement.
The Toronto Community Crisis Service matches the response to the situation. A person in mental health crisis needs a trained crisis worker, and sending an officer instead serves neither them nor the riders around them.
On upstream solutions, I want to be direct about something I have watched closely in my own ward. Support for shelters and supportive housing is not the same as support for how sites get chosen. Residents here were, with justification, angry at a process that told them what was happening rather than asking. If we want these facilities built, and we should, the consultation has to be genuine. Bad process is how good policy gets defeated.

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Platform Doors for a safer, more reliable TTC!
Know Your Transit Rights
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