Family of Services||<blockquote class="instagram-media" data-instgrm-captioned data-instgrm-permalink="https://www.instagram.com/reel/CUxxK2kJp5n/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14" style=" background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);"><div style="padding:16px;"> <a href="https://www.instagram.com/reel/CUxxK2kJp5n/?utm_source=ig_embed&amp;utm_campaign=loading" style=" background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;" target="_blank"> <div style=" display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style=" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"></div> <div style=" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"></div></div></div><div style="padding: 19% 0;"></div> <div style="display:block; height:50px; margin:0 auto 12px; width:50px;"><svg width="50px" height="50px" viewBox="0 0 60 60" version="1.1" xmlns="https://www.w3.org/2000/svg" xmlns:xlink="https://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g transform="translate(-511.000000, -20.000000)" fill="#000000"><g><path d="M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631"></path></g></g></g></svg></div><div style="padding-top: 8px;"> <div style=" color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;">View this post on Instagram</div></div><div style="padding: 12.5% 0;"></div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"><div> <div style="background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"></div> <div style="background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"></div> <div style="background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"></div></div><div style="margin-left: 8px;"> <div style=" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"></div> <div style=" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)"></div></div><div style="margin-left: auto;"> <div style=" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"></div> <div style=" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"></div> <div style=" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"></div></div></div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style=" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"></div> <div style=" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"></div></div></a><p style=" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;"><a href="https://www.instagram.com/reel/CUxxK2kJp5n/?utm_source=ig_embed&amp;utm_campaign=loading" style=" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;" target="_blank">A post shared by TTCriders (@ttcriders)</a></p></div></blockquote> <script async src="//www.instagram.com/embed.js"></script>
Under the “Family of Services” program, thousands (up to 50% by 2025) of Wheel-Trans users will lose full access and be forced to take conventional TTC service (bus, subway, streetcar).[1] Scroll down for a phone script and TTC Board member phone numbers to call! What is the Family of Services? Wheel-Trans users who sign up after 2017 will be assigned into one of three categories: unconditional, temporary, or conditional access. Wheel-Trans users who signed up before 2017 are being re-registered into the three categories. The TTC estimates at least 25,000 people will be re-assessed, which will take years. [2]
- Unconditional means you will continue to have access to “door-to-door” trips.
-
Temporary means you have access to Wheel-Trans for a limited amount of time.
-
Conditional is called the “Family of Services” and means you will be able to book a Wheel-Trans trip to an “Access Hub,” accessible subway station, or “transfer stop,” then you will need to complete your trip on the conventional system.
Why is this happening? By 2025, eligibility for Wheel-Trans will be open to a larger group of people under the Accessibility for Ontarians with Disabilities Act (AODA). This is a positive change that will allow more people who need Wheel-Trans to register as users. But instead of increasing the Wheel-Trans budget, the TTC is trying to cut costs by reducing the number of Wheel-Trans users with unconditional access (door-to-door trips). The TTC plans to "divert" 50% of Wheel-Trans users by 2025. Just because a trip is accessible on paper, doesn’t mean it is Safety and accessibility issues on the conventional TTC system include long wait times outside for buses, lack of space on overcrowded buses and streetcars, and lack of staffing and/or communication. Having an elevator at a subway station doesn’t make it fully accessible. The phase-out of in-person staff in various roles (booth collectors, guards on subway cars) have safety impacts. Without staff present, there are greater safety concerns such as subway doors closing, overcrowding, and gaps between the platform and subway cars. What is happening now?
- The Family of Services started as a pilot and users volunteered. In Q3 of 2021 the TTC will force people with conditional designation to use conventional service.
-
Of the 7,325 people who applied for Wheel-Trans status in 2020, 42% were deemed “conditional” and will not gain full access to Wheel-Trans. [3]
How does the re-registration process work? The TTC website notes that Wheel-Trans does not charge for the application process. However, the new application may require your physician to complete part of the form and they may charge you for this.[4] Depending on who evaluates you / writes your letter, you could get a different result. Is there an appeal process if I don’t agree with my designation? Yes. Click here to access the Wheel-Trans Eligibility Appeal Form: https://www.ttc.ca/PDF/Wheel-Trans/Wheel_Trans_Eligibility_Appeal.pdf Check out this helpful guide from CILT from 2013 for tips on applying and appealing: https://d3n8a8pro7vhmx.cloudfront.net/ttcridersto/pages/2078/attachments/original/1639711533/Wheel_Trans_Hot_Tips.pdf?1639711533. Access Hubs and Family of Services Routes The City of Toronto has installed sixteen (16) “Access Hubs” on Family of Services routes.[5] Access Hubs are “clean, dry, well-lit, accessible transit stops served by Wheel Trans.”[6] There are also a number of “accessible transfer stops”: Shared stops where Wheel-Trans users can transfer to the conventional TTC. [7] Image description: Map of 16 “Access Hub locations” that are part of the Family of Services. Image published in the June 16, 2021 Wheel-Trans report to TTC Board. Questions? Contact info @ ttcriders.ca. Take action: Call TTC Board members and your City Councillor! Ask them to stop screening out Wheel-Trans users under the "Family of Services" program: https://www.toronto.ca/city-government/council/members-of-council/ Sample script: "Hello my name is ____ and I live in ___. and I am calling about the TTC decision to screen out Wheel-Trans users. The TTC should be making transit more accessible, not less. I urge you to pause the Family of Services program that will force some users to take trips that are not fully accessible."
Councillor Shelley Carroll - TTC Board member (Don Valley North): 416-338-2650
Councillor Brad Bradford - TTC Board member (Beaches-East York): 416-338-2755
Councillor Michael Thompson (Scarborough Centre): 416-397-9274
Councillor Jennifer McKelvie - TTC Board member (Scarborough-Rouge Park): 416-338-3771
Councillor Cynthia Lai - TTC Board member (Scarborough North): 416-338-0011
Councillor Nick Mantas (Scarborough Agincourt): 416-321-2788
Councillor Gary Crawford (Scarborough Southwest): 416-392-4052
Councillor Paul Ainslie (Scarborough-Guildwood): 416-392-4008
Councillor Ana Bailão (Davenport): 416-392-7012
Councillor Mike Colle (Eglinton-Lawrence): 416-338-2500
Councillor Joe Cressy (Spadina-Fort York): 416-392-4044
Councillor John Filion (Willowdale): 416-395-6411
Councillor Paula Fletcher (Toronto - Danforth): 416-392-4060
Councillor Michael Ford (Etobicoke North): 416-397-9225
Councillor Mark Grimes (Etobicoke-Lakeshore): 416-397-9273
Councillor Stephen Holyday (Etobicoke North): 416-392-4002
Councillor Mike Layton (University-Rosedale): 416-392-4009
Councillor Josh Matlow (Toronto-St. Paul's): 416-392-7906
Councillor Denzil Minnan-Wong - TTC Board member (Don Valley East): 416-397-9256
Councillor Frances Nunziata (York - South Weston: 416-392-4091
Councillor James Pasternak (York Centre): 416-392-1371
Councillor Gord Perks (Parkdale - High Park): 416-392-7919
Councillor Anthony Perruzza (Humber River - Black Creek): 416-338-5335
Councillor Jaye Robinson - TTC Board member (Don Valley West): 416-395-6408
Councillor Kristyn Wong-Tam (Toronto Centre): 416-392-7903
References:
- http://ttc.ca/About_the_TTC/Commission_reports_and_information/Commission_meetings/2021/June_16/Reports/4_Wheel_Trans_Transformation_Program_2021_Update.pdf
- https://www.thestar.com/news/gta/2019/09/23/wheel-trans-users-fear-loss-of-service-under-ttcs-plans-to-have-thousands-reassessed.html
- http://ttc.ca/About_the_TTC/Commission_reports_and_information/Commission_meetings/2021/June_16/Reports/4_Wheel_Trans_Transformation_Program_2021_Update.pdf
- https://www.ttc.ca/WheelTrans/Strategy/FAQ.jsp
- https://www.ttc.ca/WheelTrans/Family_Services_program/Access_Hubs.jsp
- https://www.ttc.ca/PDF/Wheel-Trans/FamilyOfServices_BusStopMailer_May-21-2020.pdf
- https://www.ttc.ca/WheelTrans/Family_Services_program/Transfer_Points.jsp