Service & Reliability

Will candidates lower wait times, improve reliability, and speed up transit?


Improving surface transit is absolutely essential to growing ridership on the TTC. Surface modes account for more than half of all TTC passenger boarding, and given the tight integration between surface and rapid transit, the success of the entire system hinges on buses and streetcars. Furthermore, the bus network serves employment lands, neighbourhood improvement areas and other places rapid transit currently does not reach. 

In spite of this, surface transit gets the short end of the stick when it comes to road priority. Buses and streetcars are routinely stuck in traffic at all times of the day; making existing riders late and not incentivizing current drivers to switch to transit. The expansion of RapidTO bus and streetcar lines is urgently needed across the city. The few sections of RapidTO that exist right now have dramatically improved surface transit performance. For example, reliability on the 116 Morningside bus improved 19% after red lanes were introduced on Eglinton East, Kingston Road and Morningside.

The streetcar system is the backbone of the downtown transportation network relied upon by hundreds of thousands of riders a day. However, transit priority measures have been slow to implement on the network, making our streetcar network among the slowest in the world.

In order to grow ridership and maximize speed, there needs to be a network-wide streetcar reform. This would include measures such as street parking removal, left turn bans, active signal priority, dedicated lanes, modernized switches, truly level and accessible boarding, improved shelters and seating, and expanding transit malls similar to the King Street zone. These measures are proven in many cities around the world, as well systems close to home like Kitchener-Waterloo’s ION, to be effective in making streetcars faster and more reliable.

8. Will you commit to complete 1 RapidTO route in your ward by the end of the next Council term?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

No

9. Will you commit to voting in favour of RapidTO routes in other wards to get bus and streetcar riders moving?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

10. Will you commit fixing subway Reduced Speed Zones (or slow zones) faster and funding state-of-good-repair maintenance so that slow zones are eliminated entirely?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

11. Do you endorse adopting a comprehensive, network-wide strategy to reform streetcar service into a world-class, fast, accessible, and reliable system? 

(i.e. measures such as street parking removal, left turn bans, signal priority, dedicated lanes, modernized switches, truly level and accessible boarding, improved shelters and seating, and expanding transit malls similar to the King Street zone)

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

12. Will you oppose cuts to TTC service levels and instead invest in more frequent service to grow ridership?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

Some candidates offered further comments about their commitment to service and reliability:

Reliability is the number one concern facing the TTC. Buses are the backbone of transit in Etobicoke Centre, so frequency and reliability are particularly important. Missing a bus or facing an unpredictable wait can make the difference between transit being a practical option and someone deciding it’s easier to take a car.

Toronto already has a strong transit network, and the bones of an excellent, world-class one with the right decision-making. Our extensive suburban bus service is a major asset, while the streetcar network represents enormous untapped potential in the centre of the city. Dedicated lanes where appropriate, better signal priority, fewer conflicts with turning and parked vehicles, modernized switches and accessible boarding could make much better use of the infrastructure we already have.

More dependable service can attract riders, support fare revenue, and build public confidence in further transit investment.

Take action

Stop GO Train Cuts
Workshops and Trainings
Pledge to Vote for Transit
Municipal Election Dashboard
Transit-only lanes now: Get buses and streetcars moving!
Give Transit the Green Light
Platform Doors for a safer, more reliable TTC!
Know Your Transit Rights
Protect Door-to-Door Wheel-Trans Service!

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