Accessibility

Will candidates commit to a transit system accessible to all?


A truly accessible transit system means more than being able to board a bus, streetcar or subway. Riders need to be able to navigate the system, understand where they are going, safely get to and from their stop, and rely on door-to-door service when conventional transit cannot meet their needs.

For too many riders, these barriers can make taking transit more difficult, stressful, or sometimes impossible. Confusing or inconsistent signage can make the TTC harder to navigate, particularly for riders with disabilities, seniors, tourists and people who are unfamiliar with the system. For Wheel-Trans users, reliable door-to-door service can be essential to getting to work, medical appointments, school and other parts of daily life.

Over the next four years, Toronto needs to make the TTC easier to use for everyone. That means fully implementing the TTC's wayfinding strategy, protecting and expanding door-to-door Wheel-Trans service for those who need it, and ensuring accessibility is prioritized during snowstorms and other disruptions. Here's what we asked candidates:

13. Do you endorse fully funding the 10 year TTC wayfinding strategy to improve signage and information for riders across the network?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

14. Will you protect and expand door-to-door Wheel-Trans service for those who need it?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

15. Will you commit to ensuring Toronto's snow event response prioritizes timely clearing of curbside snow piles at Wheel-Trans, bus, and streetcar stops after snowstorms?

Stephen Holyday (Incumbent)

No response

Katie Andrachuk

Yes

Jennifer Alexander

Yes

 

Some candidates offered extra comments about their position on TTC accessibility:

 

Accessibility and a good rider experience go hand in hand. The TTC should continue improving signage, maps, and real-time information while working with Metrolinx and other agencies to make the broader transit network as consistent and intuitive as possible. Riders should not need to know which agency operates a service to navigate the network, and someone taking a route for the first time or visiting Toronto should be able to readily understand how to get where they are going.

We also need to protect and improve the services that some riders specifically depend on. Door-to-door Wheel-Trans and local services such as the 405 Community Bus should remain available and reliable for people who need them. Timely snow clearing at transit stops is also fundamental to accessibility for seniors, people using mobility devices, parents with strollers, and anyone who may have difficulty navigating snow and ice. A route is of little use to someone who cannot safely reach or board it.

Take action

Stop GO Train Cuts
Pledge to Vote for Transit
Workshops and Trainings
Municipal Election Dashboard
Transit-only lanes now: Get buses and streetcars moving!
Give Transit the Green Light
Platform Doors for a safer, more reliable TTC!
Know Your Transit Rights
Protect Door-to-Door Wheel-Trans Service!

Connect with us