Safety

Will candidates commit to a safe TTC for all?


While violence and offence rates on the TTC have declined, and fewer complaints are being made, public perception of safety has not caught up with these trends. We often hear from riders that they continue to view the TTC as an unsafe environment, and it's often mentioned as a real barrier to taking transit more often.

That said, TTCriders believe that improving safety must include non-enforcement as the default response. We hear again and again that the increased presence of police, fare inspectors, and special constables do not make many people feel safer, while raising concerns about the effectiveness of enforcement and who is disproportionately targeted or overrepresented in these interactions, particularly Black, Indigenous, unhoused, and other vulnerable riders.

In contrast, riders have identified community ambassadors, Toronto Community Crisis Service (TCCS), and greater visibility of TTC staff as actions that make them feel safer. For many riders, however, safety is also about having the infrastructure and conditions to protect themselves in the first place: better lighting in dark and isolated areas, more frequent service, safer places to wait and take shelter, and a TTC environment designed around care, accessibility, and dignity. The TTC needs to be safe for everyone, as everyone has a right to use it, and everyone deserves to be approached with compassion, prevention, and resources. Here's what we asked candidates:

16. Will you support continued expansion of the Toronto Community Crisis Service throughout the TTC network?

The Toronto Community Crisis Service (TCCS) provides a non-police response to people experiencing mental health crises, connecting them with trained crisis workers who can provide de-escalation, harm reduction, crisis intervention and connections to community supports. Following a pilot in downtown subway stations, this care-centred approach is set to expand to all subway stations in 2027, giving the TTC another option for responding to people in crisis without relying solely on police or enforcement.

Syeda Jaana Ali

 

Yes

James Dann

Yes

Nate Erskine-Smith

 

Yes 

Fatima Ibrahimi

 

No response

Natalie Johnson

No response

Kevin Morrison

No response

Karsten Riedel

 

No response

Mohammad Shabani

Yes

Adam Smith

Yes

Austin Vieira

No response

Jeff Wahl

Yes

Devin Wilkins

No response

Jennie Worden

Yes

17. Will you work towards installing platform edge doors across the subway system, starting with installation at busy stations like Bloor-Yonge Station this term?

Platform edge doors separate people and other debris from track level, keeping riders safe and service reliable. This means an 85% reduction in service interruptions, and countless lives saved. Cities around the world have installed platform edge doors in their existing subway systems, now it’s Toronto’s turn.

Syeda Jaana Ali

 

Yes

James Dann

Yes

Nate Erskine-Smith

 

Yes 

Fatima Ibrahimi

 

No response

Natalie Johnson

No response

Kevin Morrison

No response

Karsten Riedel

 

No response

Mohammad Shabani

Yes

Adam Smith

 


No

 

Austin Vieira

No response

Jeff Wahl

Yes

Devin Wilkins

No response

Jennie Worden

Yes

18. Will you commit to more upstream solutions, such as more shelters, affordable, deeply affordable and supportive housing so Torontonians never have to choose the TTC as a safe place to sleep?

Syeda Jaana Ali

 

Yes

James Dann

Yes

Nate Erskine-Smith

 

Yes 

Fatima Ibrahimi

 

No response

Natalie Johnson

No response

Kevin Morrison

No response

Karsten Riedel

 

No response

Mohammad Shabani

Yes

Adam Smith

Yes

Austin Vieira

No response

Jeff Wahl

Yes

Devin Wilkins

No response

Jennie Worden

Yes

Some candidates offered extra comments about their position on TTC safety:

"Safety must be the TTC’s top priority. Every rider should feel safe, whether commuting to work, attending school, or accessing essential services.

I support increased visibility of TTC staff and transit enforcement, improved station maintenance and lighting, stronger mental health and community support partnerships, and zero tolerance for violence, harassment, and vandalism.

Safety is particularly important for seniors, women, persons with disabilities, and vulnerable riders. A safe TTC is a more accessible and reliable TTC, and I will advocate for the investments needed to ensure riders feel secure throughout the transit system.
"

"I only said no on #17 (you really need a less binary survey, you know as well as I do there is nuance to some of these solutions) because it has to be the right solution and so far what I've seen is not going to cut it. I also want to know more about the metrics used to measure the supposed benefits, because they feel exaggerated, it's not a panacea."

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Stop GO Train Cuts
Pledge to Vote for Transit
Transit-only lanes now: Get buses and streetcars moving!
Give Transit the Green Light
Platform Doors for a safer, more reliable TTC!
Know Your Transit Rights
Protect Door-to-Door Wheel-Trans Service!

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