A new report by the transit advocacy group TTCriders suggests that the TTC’s on-time metrics don’t actually match the transit rider experience.
The report says that riders wait 50 per cent longer than scheduled on 10 routes across the city and transit users wait 30 per cent longer than scheduled on 41 routes. The issue is apparently due to “bunching” – when one bus falls behind and the bus behind it catches up.
The report found that riders on routes where “bunching” is common waited an average of four minutes longer than scheduled.