During the 2023 City Budget process, Councillors asked TTC staff if a list of proposed service cuts would be available before the final budget vote. Staff said a list would be available, but information was never published. Yet documents obtained by TTCriders through a Freedom of Information request show that draft lists were available before the vote on February 15, 2023. In January 2023, TTC staff proposed changes to their service standards without debate, to plan for standing room only during off-peak periods. Transit users expect more transparency, including better reporting about TTC service quality and on-time performance.